International Journal of Business and Management (IJBM)

Perceived organizational support and extra role performance from organizational identification standpoint: Nigerian manufacturing sector evidence

Beatrice Ndibe — 2025-03-11

Perceived organizational support (POS) is a proxy of organizational identification (OI) that draws heavily on the feelings of employees. Sense of feeling affects employees’ level of attachment to the organization, which invariably affects performance and subsequently extra role performance (ERP). The consistent drop in the performance of the Nigerian manufacturing sector, and the need for improvement necessitated the consideration of the human elements as determinants of organizational performance. Hence, this study investigated the effects of POS on ERP with a view to enhancing employees’ productivity vis-à-vis overall performance of manufacturing organizations in Nigeria. The population comprises 3,875 workers from 10 registered member organizations of the Manufacturers Association of Nigeria in the southeastern region of Nigeria selected using a multi-stage technique. Employing a survey design, data collection instrument was administered to a sample size of 351. A structured questionnaire utilizing a 5-point Likert scale was employed for data collection. Face-content validity was adopted and a test-retest method showed a high reliability. Data were presented in frequency tables and hypothesis tested at 5% level of significance using ANOVA. It was found that perceived organizational support strongly affects extra-role performance of workers (r=.960; F=3690.322; t=60.748; p<0.05). The finding suggests that manufacturing companies in Nigeria ought to support policies that promote organizational support of employees as this leads to high employees’ OI and subsequent improvement of employees’ ERP in order to enhance organizational growth.

The role of macroeconomic factors in enhancing foreign direct investment: Cases of Kazakhstan and Uzbekistan

Laura Kuzakhmetova — 2025-03-11

For developing countries such as Kazakhstan and Uzbekistan the amount of FDI is crucial for economic growth. This article studies the effect macroeconomic factors potentially bring to inflow of FDI into Kazakhstan and Uzbekistan during 2005-2023 through the Panel-Corrected Standard Errors (PCSE) regression approach in STATA software. The considered macroeconomic factors (being independent variables) are GDP, population number, labor force participation rate, share of tax revenue in GDP, openness to trade and inflation. Surprisingly, inflation levels and openness to trade do not bear any significant impact on FDI inflows and the only positive correlation with FDI inflow was identified for GDP and previous FDI inflows. Other remaining macroeconomic factors bring negative effects to FDI inflows in terms of Kazakhstan’s and Uzbekistan’s economies. However, as this study is based on a limited time horizon, the generalization of the results may be problematic due to data constraints and the possibility of considering other variables, such as political stability and regulatory quality. Further research should extend the time span, consider industrial spheres for investments and incorporate additional macroeconomics factors to further build on the knowledge of FDI drivers in Central Asian economies. Similar studies were conducted for other countries and some of them for Central Asian economies, but these papers are based on more prior periods allowing my study to fill the gap for the first quarter of the 21st century.

External auditor attributes and financial reporting quality of quoted manufacturing companies in Nigeria

Ebimoboere Rebecca Alamieyeseigha — 2025-03-11

The study examined external auditor attributes and financial reporting quality of quoted manufacturing companies in Nigeria. Specifically, the study focused on audit fees, and auditors’ industry specialization as a dependent variable and financial reporting quality as independent variable. Ex-post facto research design was adopted. The population included all 44 quoted manufacturing companies in Nigeria out of which 10 were selected as sample size of the study. The study covered the period from 2014 to 2023 and utilized secondary data extracted from the annual accounts of the companies for the period of the study. The study employed the use of descriptive statistics, correlation and panel regression analysis techniques to analyze the data with the aid of STATA version 16. From the regression results, it was revealed that audit fees and auditor industry specialization have statistically positive significant effects on financial reporting quality of quoted manufacturing companies in Nigeria. The study concluded that external auditor attributes have strong explanatory power in determining the quality of financial reporting of quoted manufacturing companies in Nigeria. The study recommended that given the complex nature of the manufacturing companies they should insist on hiring industry specialist auditors. Even, the “Code” stipulates that in order to ensure quality audit outcomes, the engagement partner and audit team should possess the knowledge, relevant skills and experience. The findings from this study have implications for policy makers and auditors. The findings implied that auditors' fee and auditor industry specialization matter with regard to the quality of financial reporting. Therefore, the regulator's concern over the auditor fee and auditor industry specialization is a major problem in the listed manufacturing firms in Nigeria.

Impact of online customer reviews on purchasing, repurchasing, and loyalty behaviours: A study on electronic products

Sabina Rahimova — 2025-03-17

Nowadays, customer reviews have a significant impact on customers' purchase intentions. Customer reviews are a key factor influencing purchase decisions, as they provide transparent insights into products and services. As part of eWOM, online customer reviews are positive, negative and neutral, and these factors influence buying behaviour in different ways. Satisfied customers always write positive reviews about the product, these reviews can increase the number of customers, which can increase the profit of marketers and also increase brand loyalty. For this study, electronic products were chosen to understand how online customer reviews affect their buying behaviour, repeat purchases, and loyalty. This study employed a quantitative research approach to examine the impact of online customer reviews. A self-administered questionnaire was used to collect primary data from 402 respondents in Turkey, all of whom had purchased electronic products online in past years. The survey consisted of four sections, covering demographic characteristics, online customer reviews, purchase behaviour, repurchase behaviour, and customer loyalty. A five-point Likert scale was used to assess consumer attitudes. The questionnaire, originally in English, was translated into Turkish for accessibility. Findings show that online customer reviews significantly influence purchasing, repurchasing, and loyalty behaviour. Positive reviews build trust and drive sales, while negative reviews reduce purchases. Businesses should manage reviews effectively to enhance brand reputation and customer loyalty.

Examining factors inhibiting solar systems adoption mediated by consumer confusion on green consumption in Bulawayo

Maruva Mumanyi — 2025-03-19

Green marketing is a philosophy better understood and practised in developed economies. In developing countries, the concept is not fully understood and faces significant challenges that hinder its strategic implementation and the adoption of innovations by organisations and consumers. The study was motivated by the urge to examine the impact of the repressing factors encountered by solar systems consumers in Zimbabwe as they try to adopt green innovation. Similarity consumer confusion, and ambiguity are examined as mediating variables. A quantitative sample of 306 was drawn using random sampling of household numbers. A further sample of 12 was used for the qualitative survey. The explanatory sequential mixed methods design was applied. The research hypotheses were tested using structural equation modeling - SmartPLS, while qualitative data were processed using the reflexive thematic approach in NVivo version 12. The study established that the exorbitant cost of solar systems in Zimbabwe was one of the significant repressing factors. Additionally, greenwashing and green myopia were found to have a profound negative impact on the green marketing philosophy as they are proven antecedents of consumer confusion militating against the adoption of solar systems. The study recommended the facilitation of local production of solar systems and the introduction of subsidies on high-quality solar systems to ease the burden on consumers.